Knowledge Base
Before submitting the form below, please check our online Knowledge Base as the answer to your question may have already been answered. Our online knowledge base is full of useful diagnostics and fault finding suggestions, by carrying out the suggestion made you will be able to provide us with valuable information if you do need to submit a support request to us.

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Remote Support Session

If one of the Aldous Systrems technical support staff needs to access you computer to show you how to preform a task then you will need to click on the icon below. This will load a small programme called "TeamViewer" that allows us to take over your computer and show you how to perform a certain task to help you. This might be for assisting with programming HAI or BitWise Controls by way of an example.

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